[Migolito]

Did you not settle on a price BEFORE you ordered it? I don't mean a 'handskake' or text. I'm asking did you have a signed contract?
I special ordered a KTM790R(motor cycle) a couple of years ago. I paid my money down and signed the purchase agreement on the day I ordered it. By the time the bike showed up, there was a waiting list for it. The dealer offered me $$$ over what the contract was. I declined. The point is, short of a contract, you're relying on the word of a scoundrel....

Ok gotta vent-

I special ordered a Tundra in. Been waiting months for it.

It arrived today but was missing some of the accessories I ordered (no big deal, they’ll put them on).

I sit down to do the paperwork with a different guy than my salesman (he’s on vacation til Saturday) and he starts going through things and I discover he’s charging $5000 over msrp!

I say that it isnt right and need to fix it.

They basically say they always charge this premium and they aren’t removing it.

There was no discussion about this over the past few months. None.

Now I have to wait til Saturday to sort this out.

Here’s the bs on top of it.

Their website is showing my truck (minus some upgrades so the price is slightly lower) and DOES NOT REFLECT the $5000 markup! 🤬😡

Vehicle Details - Karl Malone Toyota

Karl Malone Toyota wants to make sure you have all the information you need before purchasing a new vehicle. Look at every vehicle's details before buying!

www.malonetoyota.com

Absolute FALSE ADVERTISING and bait and switch. I’m FURIOUS

 

[Bax*]

One of the things I did before going fishing yesterday was to sign the papers and pay the money for my truck. To my relief, there were no surprises and everything should be done (knock on wood). It now just has to get here. I'm excited, but mostly relieved it is over.

I'm sorry that you went through that, Bax.

Congrats on the new rig! What'd you end up getting?

 

[Catherder]

Congrats on the new rig! What'd you end up getting?

Toyota Tacoma, medium level trim package.

 

[Bax*]

Toyota Tacoma, medium level trim package.

Awesome! I have had two Tacos and really liked them. My kids hated the back seat which is why I went bigger otherwise I probably would have bought another. Congrats on the new truck man!

 

[BearLakeFishGuy]

be able to be installed outside of the factory. So I may not even get the truck I requested.

I dont know what in the heck is going on with these guys but this is absolutely a joke. So now I dont get all the options I wanted, and they are going to charge a $5000 premium? Screw these guys and the horse they rode in on.

I'd tell them to jamb the truck up their A$$ and walk out with every penny of my money and then drop it on another truck from another dealer....even if you have to wait for it. Screw them. If you pay the extra $5000, then they win and you lose! Don't let them win.

 

[Brettski7]

The 2022 Tundra will be out soon with a complete redesign: New Toyota Tundra | Uncompromising Power

Cancel the order, wait a few months, then order the 2022 from a different dealer. Mark Miller Toyota downtown treated me well a few years ago, I’d buy from them again.

I won’t go back to Karl Malone, though, from a past bad experience.

That looks terrible. One thing about the Tundra was it was one of the best looking pickups on the road but they screwed up with this redesign IMO.

But yes I’d cancel the order. They broke whatever contract you had.


Sent from my iPhone using Tapatalk

 

[Catherder]

A quick report that I got my truck today. Happy to report there were no surprises and I would rate the overall transaction as good. Everything in the process was disclosed and up front. Whereas there are no "superdeals" when buying new trucks right now, that is all I could reasonably ask for. The dealer was Brent Brown.

 

[Bax*]

A quick report that I got my truck today. Happy to report there were no surprises and I would rate the overall transaction as good. Everything in the process was disclosed and up front. Whereas there are no "superdeals" when buying new trucks right now, that is all I could reasonably ask for. The dealer was Brent Brown.

Throw up a pic! Lets see this beauty

 

[Catherder]

Throw up a pic! Lets see this beauty

At work right now. Will do later.

 

[Catherder]

Throw up a pic! Lets see this beauty

Here you go. Nothing that special but it suits my needs and I'm happy to get it. 😊

 

[Bax*]

Dude thats great! Tacomas are great trucks and take a beating. I loved the ones I had and know it'll serve you well.

When you and I were involved with the UWC and did that UWC elk hunt a few years ago, we threw that elk in the bed of my Taco to take it somewhere appropriate to dress the elk and even though the bed was small, it still worked! Stillhunterman rode with me and we got blood all over the upholstery and I never bothered to really try and wash it out. When I sold the truck, the guy who bought it asked me what the brown marks were and I told him "elk blood" and he smiled and bought the truck.

Now we expect to see fish guts on your ride!

 

[Catherder]

Dude thats great! Tacomas are great trucks and take a beating. I loved the ones I had and know it'll serve you well.

When you and I were involved with the UWC and did that UWC elk hunt a few years ago, we threw that elk in the bed of my Taco to take it somewhere appropriate to dress the elk and even though the bed was small, it still worked! Stillhunterman rode with me and we got blood all over the upholstery and I never bothered to really try and wash it out. When I sold the truck, the guy who bought it asked me what the brown marks were and I told him "elk blood" and he smiled and bought the truck.

Now we expect to see fish guts on your ride!

I didn't get to go on that elk hunt, but yeah, a little blood and guts is an appropriate way to christen ones new vehicle. My old 4 Runner has been christened a number of times. That said, I'm not ready for that yet. I was running errands this morning and stopped for a shake. I was freaking out I would spill the shake while driving. I assume I will get over it eventually.

Do you have your truck back yet?

 

[Bax*]

Do you have your truck back yet?

Yeah picked it up the other day. Kind of a bittersweet thing.

I ended up contacting Toyota Corporate (no response back yet as of today), filed a BBB complaint, and ranted on online review sites like Google, Yelp, and RipOffReport.

So I guess Ive done all I can other than to tell everyone I know how profoundly dishonest they were with me.

I guess I could post the audio of my recorded conversations as well.....

 

[Catherder]

Yeah picked it up the other day. Kind of a bittersweet thing.

I ended up contacting Toyota Corporate (no response back yet as of today), filed a BBB complaint, and ranted on online review sites like Google, Yelp, and RipOffReport.

So I guess Ive done all I can other than to tell everyone I know how profoundly dishonest they were with me.

I guess I could post the audio of my recorded conversations as well.....

View attachment 148516

Looks good. The truck itself should be awesome for you, even if the purchase was a pain. I agree with the other poster that the 2022 Tundra re-design looks kind of lame compared to the current design.

 

[Irish Lad]

I went with my grandson down to the Toyota dealership in St. George right before the covid pandemic started. He wanted a new Tacoma. he knew from the internet they had one he wanted. He also had prices on a couple in the Salt Lake area. He showed them the prices at the other dealerships. The salesman asked him if they can match the price would he buy it right now. He said yes. If I remember correctly he got it for $3000 less than sticker.

 

[DallanC]

Good for him. But those days are sadly gone now... I'm kindof hoping for a glut of trucks to hit the market if they resolve the "micro chip shortage" and a large number of trucks hit the market at the same time... maybe drop the price to pre-pandemic levels for a bit.

My 2005 GMC just hit 108k miles. Very low mileage for the year still.

-DallanC

 

[Irish Lad]

Good for him. But those days are sadly gone now... I'm kindof hoping for a glut of trucks to hit the market if they resolve the "micro chip shortage" and a large number of trucks hit the market at the same time... maybe drop the price to pre-pandemic levels for a bit.

My 2005 GMC just hit 108k miles. Very low mileage for the year still.

-DallanC

Yes they are. I'm still driving my 1989 Toyota extended cab 4x4. 260,000 miles on.

 

[2full]

Good for him. But those days are sadly gone now... I'm kindof hoping for a glut of trucks to hit the market if they resolve the "micro chip shortage" and a large number of trucks hit the market at the same time... maybe drop the price to pre-pandemic levels for a bit.

My 2005 GMC just hit 108k miles. Very low mileage for the year still.

-DallanC

My 98 Chevy extended cab just turned 203 k.
Still runs like a champ.

 

[gdog]

I went with my grandson down to the Toyota dealership in St. George right before the covid pandemic started. He wanted a new Tacoma. he knew from the internet they had one he wanted. He also had prices on a couple in the Salt Lake area. He showed them the prices at the other dealerships. The salesman asked him if they can match the price would he buy it right now. He said yes. If I remember correctly he got it for $3000 less than sticker.

I bought my Tacoma in St. George as well. Much better deal than anyone in SLC for the new truck price and what they gave me for my trade-in by a significant margin. I’ve had multiple bad experiences with Karl Malone Toyota. Won’t ever go back.

 

[RandomElk16]

I am sorry you all went through these bad experiences, I really am. But If all the dealers and all the sales people in all the cities are that bad, then I guess everyone driving a car has a gaping hole in their rear end that wasn't lubricated when drilled. Buying a vehicle is a matter of knowledge and power. Maybe I just know how to buy a vehicle better than everyone else?!?!

Most people that buy new do have that hole, they just don't know it.

"How much do you need your payment to be?"

That "4-square" sheet they pull out is laughable but most people don't know any better. I have salesmen absolutely frustrated by the time we are done working together. I pick things down to the last bone.

I said I would never buy from a dealer again but there are times when it's appropriate BUT only if you are willing to walk away. If they know you truly don't care to leave with a vehicle, then things open up a lot more.

IF this shortage gets figured out, a lot of dealerships are going to have a massive overstock. The trucks are being built. Hundreds of thousands of chipless trucks are sitting there right now. I suspect big incentives will be there if/when that happens.